SHIPPING

• VAT/Customs is the responsibility of backer at the time of delivery.
• In order to save on shipping cost to Singapore, we have partnered with We The People and Singaporean Backers will need to collect their shipment from the store of We The People.
• As per Kickstarter Terms of Use, we will only offer refunds or returns for items that have a defect. However, if you receive a faulty item, you are welcome to contact us at contact@napeazy.com

DISCLAIMER

• napEazy is a comfort pillow and does not claim to solve any medical conditions. It does not qualify as a medical product / pillow, and should not be used as one. It has been specifically created to ease the discomfort created while seated..
• Please do not use this pillow if you suffer from back pain or injury.
• If you experience pain after using the product, we recommend that you stop using it immediately, and seek medical advice.
• In the interest of road safety of vehicle occupant, it should be ensured by the user that usage of napEazy doesn't violate / break any Motor Vehicle Rules / Regulations/ Law / Standards of that region / province / state / country.
• napEazy should not be used in a way that obstructs / hinders / prevents the safety features of motor / air vehicles (like air bag, seat belt, any other safety feature / equipment / provisions).
• Usage of napEazy in a Motor vehicle is a choice of user and not imposed. Any litigation / damages / injuries / other costs arising due to usage of napEazy is not UUO Innovations responsibility.
• Front sleeping posture (with and without sling) is not suitable in car / bus / SUV or other motor vehicles because you are advised to wear a seat-belt throughout the journey.
• napEazy is not designed for postures discovered by beta-testers and it is not recommended to be used that way.
• UUO Innovation does not claim responsibility for the functioning benefits of Biocrystals.

By agreeing to purchase napEazy you are aware of the terms, conditions, disclaimer, and warning issued about the use of napEazy. UUO Innovation Inc is not responsible for any damages that may occur from the improper use of napEazy.

We have included information in the FAQ section on how to take care of your napEazy. If you have any further queries, please get in touch with us at contat@napeazy.com.

Risks and challenges

We are committed to making this project a success and are determined to fulfill all rewards. Our mass manufacturing set-up is ready, and our designs completed. Our Manufacturing is ongoing. Due to the COVID-19 pandemic, supply chain has got impacted. We are expected to deliver by December.